Terms & Conditions for No Limits Academy

 

1. Terms & Conditions 

These Terms & Conditions govern the use of the No Limits Academy website and enrolment onto our online programmes. By accessing our website or enrolling on a course, you agree to comply with these Terms & Conditions and all associated policies.

 

2. Course Enrolment 

Enrolment is confirmed only once:

2.1 The registration form has been completed

2.2 Required documentation has been submitted

2.3 The registration fee has been paid, and

2.4 No Limits Academy has issued written confirmation of acceptance.

 

3. Student Responsibilities

Students are responsible for:

3.1 Providing accurate information during registration,

3.2 Maintaining regular engagement with their studies,

3.3 Meeting assignment deadlines,

3.4 Using the online learning platform respectfully and lawfully

 

4. Intellectual Property

All course materials, videos, assessments, and website content are the property of No Limits Academy or its licensors and may not be copied, shared, or reproduced without permission.

 

5. Limitation of Liability

5.1  No Limits Academy will not be liable for:

5.2 Temporary interruptions to the website or learning platform

5.3 Loss of data caused by factors outside our reasonable control

5.4 Indirect or consequential losses arising from use of our services.

 

Refund Policy

 

6. Tuition Fees & Refund Policy

 

Registration Fees

All registration fees are non-refundable. The registration fee covers administrative processing, application review, and enrolment setup.

 

Tuition Fee Refunds

Students may request a tuition fee refund within 7 calendar days following the official commencement date of the semester.

Refund requests must be submitted in writing to [admissions@nolimitsaacademy.com]

 

* Refunds apply only to tuition fees paid and do not include the non-refundable registration fee.* After the 7-day post-commencement period, no tuition refunds will be issued, regardless of withdrawal or non-attendance.

 

Exceptional Circumstances

In exceptional circumstances (such as serious illness or bereavement), students may submit a request for consideration. Any decision will be made at the sole discretion of No Limits Academy and does not guarantee a refund.

 

7. Complaints Policy

 

Complaints Procedure

No Limits Academy is committed to providing a high-quality learning experience and resolving concerns fairly and promptly.

 

How to Make a Complaint

Complaints should be submitted in writing to [complaints@nolimitsaacademy.com]

and should include:

1. Your full name and student ID (if applicable)

2. Details of the complaint

3. Relevant dates and supporting evidence

4. The outcome you are seeking.

 

Complaint Process

1. Acknowledgement: We will acknowledge receipt of your complaint within 5 working days.

2. Investigation: A relevant member of staff will investigate the matter fairly and confidentially.

3. Response: We aim to provide a written response within 15 working days.

4. Appeal: If you are dissatisfied with the outcome, you may request a review by the Director within 10 working days of receiving the decision.

 

8. Website Disclaimer

 

Website Disclaimer

• The information provided on the No Limits Academy website is for general informational purposes only.

• While we make every effort to ensure accuracy, we do not guarantee that all information is complete, current, or error-free.

• Course details, fees, entry requirements, and schedules may change without prior notice.

• Links to external websites are provided for convenience only. No Limits Academy is not responsible for the content or practices of third-party websites.

• Use of this website is at your own risk.

• No Limits Academy accepts no liability for any loss or damage arising from reliance on information contained on this site.